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Frequently Asked 1 800 Number Questions
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Toll
free numbers are valuable for residential and
Business
users. The phone rates vary widely and many
carriers charge monthly recurring fees. Vanity
numbers are available to help your company grow.
Customers, clients, salespersons, truckers, and
field staff can call from any telephone to your 800,
888, or 877 number.
Expect
to pay between $0.05 and $0.10 per minute for 800
switched service. Some plans have monthly fees some
do not - be sure to check! Our
Interstate rates start at $0.033 per
minute. In the section below you will find out about
800 numbers and what they mean to you.
JUST WHAT IS AN 800 NUMBER?
888, 877 or 866 NUMBER?
800,
888, 877 and 866 numbers are numbers that can be
dialed by anyone and the recipient pays for the
call. This is referred to as "toll free," because
they are free to the user and the owner of the
number must pay for the minutes used and any monthly
recurring fees. Note that many 800 numbers are gone,
so 888 (also toll free) numbers were added. It is
estimated that as many as 99.5% of the 800 numbers
are taken. The new 888 toll free prefix was opened
on March 1, 1996 to be used in conjunction with the
800 toll free prefix. 888/800, and now 877 numbers
are not necessarily interchangeable. Unless a
Business
reserves both the 800 and 888 equivalent of
their toll free number, calling an 888 number will
functionally work the same, but will not necessarily
connect you with the same party as the equivalent
800 number; i.e., 1-800-MYPHONE and 1-888-MYPHONE
can reach two different companies (at least
two different numbers).
I AM A
Business
, HOW CAN I BENEFIT FROM AN 800 - 888 - 877
- 866 NUMBER?
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It is easier and more cost effective than
looking for change or using a calling card,
when you have to call the office (or to call
home).
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You can have an 800 - 888 - 877 - 866
number ring in the East Coast office in the
morning and the West Coast office in the
afternoon.
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Businesses will frequently put an 800 -
888 - 877 - 866 number on a fax line, so
sales representatives can place orders from
the field, saving money for your company.
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An 800 - 888 - 877 - 866 is a cost
effective way for your workers in the field
to call in without using a cell phone or
calling card, saving money for your company.
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Many people are aware of how an 800 - 888
- 877 - 866 number can be used to
increase Business
orders; increasing revenue
for your company.
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You can run different ads on the Internet,
newspapers, etc., each with a different 800
number and be able to see which add has the
greatest response.
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You can create an 800 number to ring to your
ISP so you can dial a toll free number from
the road. The cost per minute (5-10 cents
per minute) for your own 800 line is
generally less than other 800 dial-up
services, there is no fumbling with a
calling card, no high hotel room access
charges, and because it is your 800 number,
it rings directly to any number you want. If
you change ISP's, simply change the "ring
to" number.
I AM NOT A Business, CAN I
HAVE AN 800 - 888 - 877 - 866 NUMBER?
Yes!! Anyone can have an 800 number. It is just
that many carriers do not promote this option and
many residential users are not aware of how an
800 - 888 - 877 - 866 number can benefit them.
Because the 866 tollfree numbers are the newest,
they are the easiest to get.
I AM A RESIDENTIAL USER, HOW
CAN I BENEFIT FROM AN 800 - 888 - 877 - 866 NUMBER?
College Students:
You
can have an 800 - 888 - 877 - 866 number
so your college student can call home. It is
more cost effective than the dorm long distance
carrier, and your child can call you from
anywhere. I had one person put an 800 number at
her daughter's dorm room in a different state,
so she could call her daughter from the road.
Family or Personal 800 Number:
You can call your spouse and tell them you are
running late, or ask, "Honey, I stopped at the
grocery store, do you need anything else?" If
you talk for 30 or 60 seconds it will cost only
6-12 cents. Try finding a pay phone or cell
phone that is this inexpensive. In fact, even at
11.9 CPM, it is less expensive than most normal
"outbound calls."
Traveling: When you are on
vacation, or just away from your home, you can
call your 800 - 888 - 877 - 866 number to
access your answering machine or your voice
mail.
Home Based Business
If you
are just starting a home based Business, it may
help you appear larger and more established than
you are.
Calling Card Alternative: It
is easier and more cost effective than looking
for change or using a calling card, when you
have to call home.
Marketing: You can run
different ads on the Internet, each with a
different 800 number and see which add draws the
most.
Internet Connection: You can
create an 800 number to ring to your ISP -
Internet Service Provider - so you can dial a
toll free number from the road.
WHY ARE WE RUNNING
OUT OF 800 NUMBERS?
In the last decade, the demand for 800 numbers has
increased dramatically due pagers, personal 800
numbers, the popularity of vanity numbers and the
awareness of how an 800 - 888 - 877 - 866
number can dramatically impact your Business
.
WHAT IS THE
PROBABILITY THAT I WILL GET AN "800" NUMBER or Vanity Number?
The odds are against you.
If you are ordering a new toll free number, there is
a low probability that you will receive an 800 or
888 number and a high probability that you will
receive an 866 or 877 number. Toll-free numbers have
become such indispensable Business
tools that the
Industry Numbering Committee predicts all 7.6
million 800 numbers were likely assigned or in use
by the spring of 1996, so 888 numbers were created.
Another interesting occurrence is that those with
800 numbers are requesting the same 888 number;
i.e., 1-800-Flowers getting 1-888-Flowers. So many
of the 888 numbers are already reserved or taken.
WHY YOU MAY NOT WANT
A TRUE "800" NUMBER?
Many
people only want a toll free number that is 800, not
888. They frequently change their minds after
one-two months. Why? 800 numbers have been around
for a while, and if you receive one, chances are the
Sam's Transmission had it first, then Classy Glass,
then Dominoe's Pizza, and now you. If you receive an
800 number, it is highly probable that you will
receive calls from people (which you will pay for)
from people that still think they are calling
Frank's Transmission.
FREE 800 AND 888 (and
now 877 - 866) TOLL FREE NUMBERS. LOW RATES
(*Yes,
the fine print says free of monthly recurring
charges (not free of per minute charges), but that
can save $24 to $240 per year, per 800 number!)
Some
800/888 Long Distance Services offer 800 numbers
free of the monthly charge. Most carriers charge you
a monthly recurring fee for you to have an 800
number. (You would be surprised at just how
many people pay the bill, don't even know they pay
an extra fee). Other carriers just charge
too much per minute. (Too much is more than
2.9¢
per minute for US calls). This means if you have an
800/888 number and in any given month, there is no
usage, then there are no fees. If you use it just
for 30 minutes, you only incur 30 minutes times your
per minute rate in charges.
WHAT OTHER
INFORMATION DO I NEED TO KNOW?
You
should ask the following questions:
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Are
there any term contracts required? Some carriers
do not require a term.
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Are
there any recurring monthly fees for customers?
Many carriers charge $5-20 to maintain your
800 - 888 - 877 - 866 numbers. Some are FREE
of this charge - be sure to check!
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Vanity number searches are often charged by
carriers, and range from $5-50 per search, and
up to $10,000 to buy that number.
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What
are the minimum second increments? A few
carriers increment every six-seconds for both
800 - 888 - 877 - 866 inbound calls, others
still charge in 60-second increments.
I HAVE AN 800 NUMBER,
IS IT MINE? When I moved, I had to get new phone
numbers, is it the same with my 800 number?
For most customers, the answer is YES! 800 - 888
- 877 - 866 numbers are yours and you can move
your 800 - 888 - 877 - 866 number to any
carrier you choose. This is called "portability," as
your number is portable and can be transferred.
Beware, if you are "renting" a paging or voice mail
service, the toll free number is probably not yours,
and any Toll Free Number can not be moved if you
have a PIN NUMBER..
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FEATURES |
BENEFITS |
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One flat rate* - all day, every day
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No peak or off times.
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Toll-free for your customers
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Encourages customers to contact your
Business
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Project account code tracking
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Enables you to track your toll-free calling traffic.
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Customized toll-free numbers
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Increase customer recall and promotional
impact.
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Pin number option
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Helps to eliminate wrong number calls.
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Tailored call blocking
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Block calls originating from specific domestic areas.
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No sign-up fees or installation.
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You begin saving immediately.
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Unified billing
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Billing for multiple locations consolidated into
one bill.
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